MEDIATION COURSES

MEDIATION & CONFLICT RESOLUTION

The strength of mediation is its low cost, short duration and confidential nature. The added value that doctors can bring is the knowledge of medical practice, procedures and resources. With the abolition of public funding for clinical negligence claims, and the availability of funding for mediation of those disputes, this appears to be the perfect time for the profession to grasp the opportunity to lead the field in this area.

"Mediation is an excellent forum for dispute resolution, for providing injured patients and their families with face to face explanations and apologies, and for curtailing legal costs. The NHS Litigation Authority supports and encourages mediation on all suitable cases." NHS Litigation Authority Annual report 2015/16.

The course will provide delegates with the skills required to practice as a mediator. There is a substantial practical element during which delegates will examine various types of disputes that are likely to occur in the medical profession. Examples might be a dispute within a GP Practice, a workplace dispute between medical staff, a clinical negligence claim against a Trust or a clinical negligence claim in the private sector.

At the end of the course, following successful assessment and satisfactory completion of an open book exam, delegates will become accredited mediators. As such the training would not confine you to mediating medical disputes, but also allows you to practice your skills in community and commercial disputes, should you so wish.

NEW 2 day Online Medical Mediation Course

We are delighted to be able offer our New Online Medical Mediation Skills Course that provides a perfect introduction to the power of this conflict resolution tool. Understand and develop key mediation-style management methods that can be deployed within the workplace before problems between colleagues, clinical or management teams and Trusts escalate into more serious complaints or even legal disputes.

Day One: theory, ethics and a demonstration
Day Two: live practice and higher skills

Both days do not have to be undertaken consecutively, however, day one must be completed before day two.

Attendees will receive certification for successful completion of the course. Should you wish to go on to qualify as a Civil Mediation Council (CMC) Accredited Mediator, you will need only attend a further three days of live workshops (at a later date), having already covered the theoretical elements required.

COURSE DATES: 2022